Some accountants dislike QuickBooks Online’s limited functionality, limited report customization, and dependency on the internet. Zapier is a no-code automation tool that lets you connect your apps into automated workflows, so that every person and every business can move forward at growth speed. QuickBooks Desktop can feel rigid and resistant to modification or integration—the same way Apple products and iOS felt rigid back when everyone had overheating, self-cooking Android phones. And let’s not forget offline accessibility for the times your ISP decides to ruin your Monday. You can send a copy of your company file to your accountant and import their changes. No matter which version of QuickBooks Desktop you’re using, you can switch to QuickBooks Online quickly and seamlessly.
But when multiple users are working on the same file simultaneously, changes made by one user won’t be instantly visible to the rest of the team. The changes need to be saved and refreshed, leaving a lot of potential for errors. As I was testing them out, I found QuickBooks Online a lot sleeker, more modern, and easier to navigate than QuickBooks Desktop. Every step was prefaced with a tutorial, guiding me in setting up my company’s profile by prompting me to provide specific information. I’ve deduced that it comes down to a stubborn user base—one that refuses to let go of QuickBooks Desktop in favor of its cloud-based successor.
We went to user review websites to read first-hand reviews from actual software users. This user review score helps us give more credit to software products that deliver a consistent service to their customers. The main differences between the two QuickBooks plans are the ability to track inventory costs and calculate P&L by project. Other helpful features in Plus are budgets, classes, customer types, locations, and unlimited report-only users.
If you aren’t sure about the product, you can give it a 30-day test run with 100% capabilities of the Simple Start Plan to see if it understanding gaap vs non meets your needs. Advanced Pricing / Control, customize, and automate pricing is included in the Platinum and Diamond subscriptions only. Different software packages include licenses for 1 to 10 users, up to 20 users, up to 30 users, and up to 40 users. You can (almost) always trust your local access, and QuickBooks Desktop reinforces that by keeping your accounting data on your local drive or network. QuickBooks Online is optimized to be as user-friendly as possible and very easy to navigate.
In fact, it recently upgraded its invoicing tool where you can now see the final look of your invoice as you complete the invoicing form. This allows you to easily customize the invoice based on how you want it to look without clicking the preview button. We have an extensive history of reviewing QuickBooks products, and we stay up-to-date with the latest features and enhancements. Our first-hand experience, guided by our internal case study, helps us understand how the different QuickBooks products compare with each other and how they work in real-world scenarios. Know that your data is protected without downloading and installing product updates.
Another key difference between QuickBooks Online and Desktop is that the former allows you to track your activity, such as income and expenses, by class and location. This is useful for businesses with multiple departments or divisions and those that provide various types of services. Meanwhile, QuickBooks Desktop allows you to set up classes, but you can’t track your income and expenses by location. While QuickBooks Online offers project management features, it doesn’t have the same level of customization options as QuickBooks Desktop.
Another cumbersome feature that users don’t like is the requirement that clients must establish their own accounts to pay an invoice. Other popular merchant processors don’t require this, making collecting payments more difficult. Terms, conditions, pricing, special features, and service and support options subject to change without notice. At Business.org, our research is meant to offer general product and service recommendations. We don’t guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services. For many small-business owners, most of the time, QuickBooks Online works better than QuickBooks Desktop.
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